Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are typically processed within 1–3 business days, excluding weekends and U.S. federal holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

SHIPPING OPTIONS

We currently ship to eligible addresses within the United States. At this time, we do not ship to P.O. boxes or APO/FPO addresses.

Estimated delivery times after shipment:

• Standard Shipping: 5–8 business days
• Expedited Shipping: 2–4 business days

FREE SHIPPING

Free standard shipping is available on orders over $50 shipped within the contiguous United States.

Shipping and delivery times are estimates and are not guaranteed. Delays may occasionally occur due to weather, carrier disruptions, holidays, or other circumstances outside our reasonable control.

SHIPPING ADDRESS

Please review your shipping address carefully before placing your order.

If you notice an error, contact us as soon as possible. We will make reasonable efforts to assist before the order ships, but we cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

If an order is returned to us because of an incorrect or incomplete address provided at checkout, additional shipping charges may apply before the order can be reshipped.

LOST OR MISSING PACKAGES

If your tracking information shows that your package has been delivered but you cannot locate it, please check around the delivery location and with household members or neighbors who may have accepted the package.

You may also contact the shipping carrier for additional delivery information.

If you are still unable to locate your package, please contact us at cheocomasltd@outlook.com. We will review the available tracking information and assist you with the next steps.

DAMAGED IN TRANSIT

If your order arrives damaged, please contact us as soon as possible. We recommend contacting us within 3 business days of delivery so that we can review the issue promptly.

Please include your order number and, where helpful, clear photos of the item and packaging so that we can review the issue and assist with an appropriate resolution.

For questions about shipping or your order, please contact us:

CHEOCOMAS LTD

Email: cheocomasltd@outlook.com
Phone: +1 213-332-9818

Principal Business Address:
720 BRETT CIR
NIXA, MO 65714
United States

Business Hours:
Monday–Friday, 9:00 AM–5:00 PM CT
Saturday & Sunday: Closed